I only met Frances once when I was visiting Eddy and Dominik in New York.
I was alone at the apartment when Frances and Peter rang the doorbell. I didn't know they were coming and actually didn't really know who they were at first (I only met Eddy a few days before for the first time).
Frances was very kind and friendly and told me many stories about the several vacations with her husband. I immediately felt welcomed. Frances talked to me as if we would have known us for years.
I was really inspired by her warm and welcoming personality and thought about our one and only encounter even years later.